Software giant Microsoft Corporation is working on the various reports regarding the freezing issue that occurred while updating Windows Phone 7 devices. The download was made available by Microsoft on 21 February 2012 as an “infrastructure update that will help future updates”.
Reports indicate that some users complained about their Windows Phone 7 devices getting hanged in the middle of update. On Microsoft’s Windows Phone 7 help forum, commenter threads came with titles like, “WP7 Stuck on Step 7 of 10. How long should this update take?” and “Update error with Optimus 7”. Many affected users seemed to be reporting stalls when the update reached either Step 6 or Step 7.
“We are investigating reports related to the Windows Phone update process,” commented a Microsoft spokesperson, “and will provide additional information and guidance as it becomes available.”
The roadmap of Microsoft suggests that more updates will be released in the coming months for Windows Phone users.