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Ways to solve Error 651 on Windows® 7 with PPPoE connections

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What causes Error 651 on Windows 7 with PPPoE connections? How can it be resolved?

Windows 7 is an advanced Operating System released and developed by Microsoft for use on personal computers, including home and business desktops, laptops, netbooks, tablet PCs and media center computers. Windows 7 was released in 2009. Since then it has been given a large number of new and advanced features. It was intended to be a more focused, incremental upgrade to the Windows line of Operating Systems, with the goal of being compatible with applications and hardware which Windows Vista was not at the time. You may face some connection errors on your computer if you have any hardware or software related trouble.

The causes of the error 651 with PPPoE connections on Windows 7, list the symptoms and the tips to fix this error:

  • Causes of Error 651
  • Symptoms
  • Tips to fix the issues

Causes of Error 651

The main cause of Error 651 in your computer is due to critical Windows errors caused by missing system files, driver files or broken and corrupt data. This error needs to be fixed immediately to prevent further damage to hardware and applications on your computer. Failing to repair these issues can result in system crashes, loss of data and hardware failure.


Error 651 error symptoms can include warning messages, slow computer performance, program lock-ups, system freeze issues, startup and shutdown problems and installation errors. As when you try to dial using Remote Access Services (RAS) with your modem, you receive the following error message on your computer – “Error 651: Your modem (or other connecting device) has reported an error”.

Tips to fix the issues

You can easily fix the issues related to the PPPoE connection on Windows 7 on your own. To fix this issue, you can go to ‘My Computer, then ‘Control Panel’ click on ‘Modems’. Then you can check if the correct modem is installed, if not, then remove the modem, restart your computer and then re-install modem. If you still have the same trouble, you can go to ‘Control Panel’, ‘Networks’, then ‘Remove Dial-Up Adapter’ and TCP/IP and then restart your computer. After this go back to ‘Control Panel’, re-install the dial-up adapter and TCP/IP and also get the latest modem drivers.

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