Ways to resolve black screen error on a Dell® laptop with Windows® 7
What are the various methods to fix a black screen error in Dell laptop with Windows 7?
A Dell laptop with Windows 7 is one of the most compatible machines from Dell. Windows 7 provides new add-ons and applications for your system to perform better. Entertainment and security features offer high productivity. This new Operating System from Windows is more productive than any other Operating Systems with Dell laptops. The new features like Jump List, new libraries, and Search functions work very well with Dell laptops. One of the problems that can be encountered with this package is the black screen error. It may occur as soon as you login to the system. Though the error can be easily solved, it nevertheless requires your immediate attention or else it may result in severely damaging the Operating System.
Ways to resolve black screen errors in Dell laptops:
- Features of the problem
- Causes of the problem
- Methods for fixing the problem
Features of the problem
Dell laptops with Windows 7 sometimes encounter a serious problem called the black screen error. This error is accompanied by the presence of a black screen with no other windows or even the desktop. While starting the Operating System, the screen appears to be normal. But after logging in, the desktop, task bar and side bars will vanish. The resulting screen will be a 'My Computer' explorer window with a total black screen. Sometimes this window may be minimized.
Causes of the problem
Black screen issues in Dell laptops with Windows 7 can be caused due to virus attacks. Sometimes malware does cause black screen issues. Another possibility is driver issues. If any of the drivers stop working, then the screen turns black. The updation of software should follow a correct sequence. Otherwise it may affect the Operating System performance. The compatibility with the Operating System should also be checked.
Frequent system scans and antivirus updations are recommended in Dell laptops with Windows 7. Laptops should be used with extra care by avoiding network traffic issues and those related to the drivers. One of the ways to repair this problem is called black screen fix. All you have to do is restart the PC and logon. When a black screen appears, press the 'Ctrl', 'Alt' and 'Delete' keys. Select 'Task Manager' and 'New Task'. Enter the command, "C:Program FilesInternet Exploreriexplore.exe" and "http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX”. Click 'Ok' and wait for the download and the issue will be fixed automatically. Then restart the PC.
iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:
- Diagnostic & repair for your technologies.
- Troubleshoot software errors.
- Update drivers and security to protect against online threats.
- Connect to Internet, devices and peripherals.
- Optimize your computer’s speed and performance.
Unlimited access to great tech support, all year around! We promise the lowest wait-time and highest resolution rate in the industry.