Remote access of Microsoft® Windows® 7
How does Microsoft Windows 7 enable remote assistance?
Remote assistance is the new technology available with Microsoft Windows 7. This feature enables system users to help each other via the Internet. With the remote assistance feature, a Help-desk can support users on the network. By default this option comes disabled. You can easily enable remote assistance on your Microsoft Windows 7 system. From the 'Control Panel', click on 'System and Security', followed by 'System'. Next, on the left pane click on 'Remote Settings', this shall open up the dialog box of 'System Properties'. To enable remote access to the desktop you need to select from the two options of allow connection to any version of Windows system and the other one only for Microsoft Windows 7. After this, you would see a dialog box of the remote desktop by clicking on 'Select Users'. You could grant or restrict remote access to desktops by clicking on 'Add' or 'Remove' buttons. Once the process of remote desktop connection is enabled, you need to click on 'OK' twice.
The following points help you to know in detail about remote assistance feature on Microsoft Windows 7:
- System control
- Time saving
The remote assistance feature allows both the owner and the remote user to control the computer at the same time. Different options included with remote assistance feature such as chatting via keyboard or microphone, can make it the best for technical support through remote administration. This allows the local user and remote user to communicate when viewing the same desktop.
Microsoft has changed all expensive as well as time-consuming technical support system with its new remote assistance feature. This can allow technicians to provide visual, remote technical support to even a novice. The remote assistance feature has revolutionized the technical support field. With a few number of simple commands, the technician can get full access to the user's computer and can configure the system.
The remote assistance feature help the novice to compose an e-mail to be sent out to the expert. This e-mail contains an attachment with an invitation. When the expert opens this attachment, they are prompted for a password. Provided that the novice specifies a password, the 'Sending Remote Assistance Invitation' process would continue to execute. Even if the e-mail is not configured, the remote assistance can help the novice in configuring it properly. The 'Simple Mail Advanced Programming Interface' can also help the novice in composing an e-mail.
iYogi is the fastest growing online and remote tech support provider in the direct-to-consumers and small businesses sector. Our highly skilled and experienced tech experts available, 24x7x365 will provide the best issue resolution and customer satisfaction. Our award winning and low priced Annual Subscription covers the following services:
- Comprehensive support for remote assistance feature on Microsoft Windows 7
- Diagnostic & repair for your technologies.
- Troubleshoot software errors.
- Update drivers and security to protect against online threats.
- Connect to Internet, devices and peripherals.
- Optimize your computer’s speed and performance.
Unlimited access to great tech support, all year around! We promise the lowest wait-time and highest resolution rate in the industry.