Solutions to Authentication Error Messages in Windows® 7
What are the symptoms of the different authentication error messages in Windows 7?
Windows is one of the common Operating Systems used throughout the world. The three major versions of Windows are Windows XP, Windows Vista, and Windows 7. Among these, Windows 7 is the latest and the most advanced version of Operating System available in the market. To verify the authenticity of the user, Microsoft uses authentication checking of the system by using its website and other facilities. Information regarding the key features of the Windows 7 Operating System, which a computer is using is collected and then verified to find out whether there is any problem with its authenticity. Sometimes, due to some errors, the Operating System can be tagged as not genuine and is conveyed to the user using the authentication message. It happens when the Window 7 in your system tries to update its features. Usually, the message that is displayed is “This copy of Windows is not genuine” together with another WGA icon telling “You may be a victim of software counterfeiting”. This annoys you a lot since it would be shown in the corner of your desktop and it can disallow setting up of wallpapers. It can sometimes also affect the installation as well as uninstalling process of the various applications. It increases the time for the login as well as the desktop page to appear on the screen. Hence, it becomes a nuisance to you.
Steps needed for resolving authentication error message issue:
- Using safe mode method
- Modifying the System32 folder
- Modifying the registry
Using safe mode method
In this method, first you have to restart your computer and then you have to take safe mode. Entering the safe mode ensures that non-essential programs are not getting executed. It includes the WgaTray.exe which is the Windows Genuine Advantage program, which checks for the authenticity of the Operating System. Then you just have to delete the WgaTray.exe file from the System32 folder.
Modifying the System 32 Folder
This method requires the user to perform the actions at an exceptional speed, with the mouse as well as with the keyboard. First open the system 32 folder, locate the WgaTray.exe file, highlight it, and try to delete. If this is not possible, then press 'Ctrl+alt+del' and the 'Process' tab is to be selected. Locate the WgaTag.exe and end the WgaTray.exe process and quickly delete it from the folder.
After performing any of the above steps, the contents of the registry have to be modified. It can be done by taking the 'regedit' using the 'run' utility and opening the 'WGALOGON' folder from the 'Notify' folder present in 'CurrentVersionWinglon' folder. This completes the steps to remove the authentication message.
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