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Windows® 7 Update Hangs on Shutdown

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Do you want to know why Windows 7 updates hang during shut down/log off?

Windows 7 operating system hanging during shut down/log off is a common problem. This can occur mainly during OS updating. This happens due to several reasons. The reasons may be third-party drivers, non-closure of applications, some hardware failure, or any system failure. Third party drivers are the main culprit. Some processes related to them lags in the process of completion and in turn affects system shutdown. When the computer is in a domain wireless connection, then also the problem may occur. In certain occasions the problem is not because of system failure but due to issues with drivers or any other hardware. The general solutions to the updating problems are running troubleshooting option in Control Panel, acceptance of the Microsoft software license terms, disk space checking, and check for driver compatibility before installing its updates. The result is that the computer takes more time to shut down and requires forced shut down. One immediate solution to this is through the Cold Boot.

Here is a description of some of the hang up problems and its solutions:

  • Drivers
  • Cold Boot
  • Auto end tasks and domain
  • Safe Mode
  • Startup Repair


Processes of third party drivers can cause problems in the shut down. End those processes by going into the Task Manager. Alternatively, uninstall drivers. Try uninstalling any recently installed third-party drivers, and then restart the system. To do this, click the ‘Start’ button then navigate to Control Panel > System and Security > Device Manager. Right click on the recently launched drivers and uninstall it. Sometimes any defective hardware too can cause the problems. If possible, upgrade the defective and inappropriate hardware for the PC.

Cold Boot

Cold Boot is turning the computer off and switching on. This can erase the memory and internal settings. During system hang-up, this cold boot is an easy solution. Try this step as a first remedy; go to others if the problem persists. Also, try removing any external hard drives attached to your system. Sometimes viruses or any hardware problem can cause system freezing.

Auto end tasks and domain

Search the HKEY_CURRENT_USERControl PanelDesktop. In it right click the ‘Desktop’ in the left pane, and choose ‘Export’, select ‘Desktop’ in the ‘Save in’ box and type ‘backup’ in File Name, then click ‘Save’. Also, double-click the ‘AutoEndTasks’ key (in the right pane), make Data Value to 1. Close the Registry, and then restart your system. Sometimes this can occur due to some network domain problems. Log out any network account if you are logged in. Close all the wireless connection and remove the Ethernet cord.

Safe Mode

Another alternative is running the computer on Safe Mode. Press ‘F8′ at computer start up continuously to get Safe Mode. Ensure no external hard drives are installed. Run the system in Safe Mode and try for update installation. Another method is using system Restore. Find it using ‘Search box’. Then navigate through the System Restore procedure by selecting the last point when the system was working perfectly. Select the required restore point and complete the steps. This restoring can be also done from running the OS installation disc.

Startup Repair

This can rectify any startup errors in system. It scans the system and detects any faults. It also rectifies the error accordingly. This startup repair is a tool in System Recovery. Recovery disc can be created from the system or a separate recovery disc can be bought. Sometimes this step can fix any update problem in the system easily.

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