VPN Error 800 in Windows® 7
Are you puzzled with VPN error 800 in Windows 7 system? Here are some tips to fix it.
VPN error 800 in Windows 7 can come up when you try to establish a virtual private network connection. This can be caused by a router that has outdated firmware. You need to make sure you can reach the VPN server by using ping as a poor connection can cause this issue. You may need to update firmware on a router or firewall. The VPN server may not be able to get IP from DHCP for the VPN client, so you may need to reconfigure VPN host networking settings. You need to go to the properties of the VPN network and check 'Specify TCP/IP address and allow calling computer to specify its own IP address' and uncheck 'Assign TCP/IP addresses automatically using DHCP'. You need to make sure no other secure software blocks your access. If your VPN is running on a Windows RRAS with NAT enabled then you need to check the NAT settings. If you can establish the VPN from the desktop and not from the laptop, you need to make sure no security software like Microsoft OneCare software is blocking the GRE.
Tips to fix VPN error 800 in Windows 7 are discussed below:
- Connect to the Internet
- Ping VPN
- Check VPN settings
Connect to the Internet
To get connected to the VPN server, you need to be connected to the Internet first. The default settings are usually set so that your computer will try to connect to the Internet through your usual Internet Service Provider (ISP) first and then once connected, try to connect to the VPN server. If this is not at all happening, then you can change the settings or connect to the Internet manually.
You need to try ping the VPN server which is connected to the Internet. You need to open Command Prompt and then type ping address. If you get replies from the server then it means the server is up and running. If you fail to get a reply even with a simple ping then the server is down temporarily or the problem is related to your computer or your Internet connection.
If you get ping replies but you are unable to connect, then it may be due to your settings being accidentally changed. You need to make sure that you are typing the correct ping addresses and that there are no space in the 'Hostname' setting. Also, read through the set-up guide on the main VPN index page to check if the settings are still configured correctly in Windows 7.
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