Windows® Help Files
What are the tips to resolve problems while opening help files in Windows 7 and Windows Vista?
In Windows 7 and Windows Vista, the help files may turn out to be an inconvenience to open. The reason behind it is that Windows Help format is not supported by Windows 7 and Vista. However, Microsoft did try to resolve the problem through its download center which provides “Winhelp32.exe” file for Windows Vista and Windows 7.
Here we will talk about the issues and resolutions for opening help files:
- Downloading help files in Windows 7 and Windows Vista
- Error “80070422”
- Error: “Macro disabled”
- Cannot access help files store over Internet
Downloading help files in Windows 7 and Windows Vista
To view help files in Windows 7 and Windows Vista, Microsoft offers links and patches, however, it requires administrative rights and genuine Windows 7 and Vista platforms. Download Windows Help and run it. The links are available online at Microsoft portal.
While installing Windows Update if you get an error “80070422”, the service setting of the update must be changed and to do that, click on start and type in services in the start search box. It would ask for the administrator password. Right click on Windows Update and click on Properties, under general tab, next to start up, automatic must be selected. Start the service if it is off and click on Ok.
Error: “Macro disabled”
There are macro files disabled in Windows Help and these include “ExecFile”, “RegisterRoutine”, “ShellExecute”, “ShortCut”, “Generate”, “Test” and “Exec” Program. If the macro files are opened the error would appear stating: “There was a problem running the macro”. It requires registry entries to be edited; however, the user must be extremely careful while performing this because it may make the system prone to viruses and threats. To enable macros open registry editor by typing in “regedit” in the run tab. The registry editor window must have options at the left, select and explore “HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft \WinHelp”. Under allow programmatic macros, select “DWORD” and check the value whether it is 1 or 0. Change it to 1 if the value is 0 or null.
Cannot access help files store over Internet
While trying to open help files over Internet the user gets an error of “cannot display the file, try opening the file again”. To resolve the issue copy the help files to a different drive and try again. To unblock help files over Internet, open registry editor, go to “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WinHelp”, under allow Internet access, there is an option which says “DWORD”, the value must be set to 1 for unblocking Internet help files.
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