Remote assistance in Windows® 7
What are the ways to use Windows 7 remote assistance?
Remote desktop enables the users to connect their computer to another from virtually any computer. Once connected, the Remote desktop provides you control over keyboard and mouse of your computer. You might not lose the access to the files, applications, and e-mail on the computer at your office with the help of remote desktop. The Remote desktop enables you to increase the productivity in office; it helps to access computer remotely and troubleshoot it. The computer should be a part of a network in which remote desktop connections are allowed and this computer is called host. Remote Desktop Protocol is a protocol for securing networks in Windows computer. Data can be encrypted using 128-bit keys using this protocol. Encryption, smart card authentication, bandwidth reduction are some of the features of Remote desktop Protocol. Peer name resolution protocol is needed for peer to peer network in Windows. Peer-to-peer network might not function if Peer Name Resolution Protocol is disabled.
The following are the ways to use Windows 7 remote assistance:
- Using Network Level Authentication
- From 'Start' menu
- Access from another computer
Using Network Level Authentication
Network Level Authentication is a more secure authentication method which can help you to protect the remote computer from hackers and other malware programs. Network Level Authentication completes the user authentication before establishing a remote desktop connection and you might get a logon screen. Network Level Authentication provides better security by reducing the risk of denial-of-service attacks.
From 'Start' menu
You could easily access remote desktop Window from the 'Start' button. Enter 'Remote Assistance' into the search box and then press the 'Enter' key. You might need to login with an administrator account for using the Windows Remote Assistance. Click on 'Windows Remote Assistance' option and then click the 'Invite someone you trust to help you' link. You need to invite any person you wish for the remote desktop assistance.
You might start Windows Remote Assistance from another desktop. Make sure that the network path and the computers belong to the same domain. If there are any errors in providing the network ID and computer name, you might not be able to establish a connection. The computers might be connected either through Ethernet or through Wireless.
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